Privacy Policy
Last updated: July 21, 2026
This page is maintained by BrightSide Commercial Cleaning to describe our privacy practices. It applies to information collected through our website at torontocommercialcleaningca.com and related contact, quote, and service interactions.
1. Information We Collect
We collect information you provide directly to us, including your name, company name, email address, phone number, property details, service requirements, and any other details you choose to include in a quote request or contact form submission.
We also collect limited technical information automatically when you visit our site, such as your IP address, browser type, device information, pages visited, and the dates and times of access. This information is collected through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and service requests;
- Assess, schedule, and perform cleaning services where applicable;
- Communicate with you about your account, appointments, or changes to our services;
- Understand how visitors use our website and improve its functionality; and
- Maintain records of our business operations and customer relationships.
We do not sell your personal information to third parties.
3. Cookies and Analytics
We use Google Analytics to collect information about how visitors interact with our website. Google Analytics may use cookies to track usage patterns. You can manage or disable cookies through your browser settings. For more information about Google Analytics, visit Google Privacy & Terms.
4. Sharing and Subprocessors
We share your personal information only with service providers that help us operate our website and deliver our services. These include our website hosting platform and email delivery provider. We require these providers to maintain appropriate confidentiality and security measures.
We may also disclose information if required to do so by law, court order, or other valid legal process, or to protect our rights, property, or safety, or that of our users or others.
5. Data Storage and Retention
Contact form submissions and related communications are stored in our backend database and email systems for up to two years, or longer if required for legal, accounting, or business-record purposes. Technical analytics data may be retained according to the policies of the relevant analytics provider.
6. Security
We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Rights and Choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below. We will respond to reasonable requests in a timely manner, subject to legal or operational limitations.
8. Children's Privacy
Our services are directed to businesses, property managers, and adult residential clients. We do not knowingly collect personal information from individuals under the age of 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our handling of your personal information, contact us:
- Email: sales@torontocommercialcleaningca.com
- Phone: (647) 560-7809
- Website: torontocommercialcleaningca.com