Terms of Service
Last updated: July 21, 2026
This page is maintained by BrightSide Commercial Cleaning to set out the terms governing use of our website and the services we arrange. Please read these terms carefully before submitting a quote request or booking a service.
1. Acceptance of Terms
By accessing our website at torontocommercialcleaningca.com, requesting a quote, or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the website or request services.
2. Services
BrightSide Commercial Cleaning is a cleaning brokerage serving both commercial and residential clients. We connect businesses, property managers, and homeowners in the Greater Toronto Area with professional cleaning service providers. We do not directly employ cleaning staff; we arrange, coordinate, and manage cleaning programs on behalf of our clients with qualified third-party providers.
Services may include office cleaning, fitness centre cleaning, medical facility cleaning, multi-tenant property cleaning, retail cleaning, restaurant cleaning, warehouse cleaning, school cleaning, post-construction cleaning, house and condo cleaning, move-in/move-out cleaning, short-term rental turnover, and other cleaning services as described on our website or in a written proposal.
3. Quotes and Estimates
Online quote estimates and preliminary pricing are provided for informational purposes only and are not binding offers. Final pricing is determined after a site assessment, scope confirmation, and written agreement. Any estimate may change based on property size, condition, frequency, access, special requirements, and other factors.
4. Client Responsibilities
You agree to provide accurate and complete information when requesting a quote or service. You are responsible for ensuring safe access to the premises, disclosing any hazards or special conditions, and providing utilities such as water and power where required for the agreed scope of work.
5. Scheduling and Cancellations
Service schedules are agreed upon in writing before work begins. We require reasonable advance notice for rescheduling or cancellation. Last-minute cancellations or repeated missed appointments may be subject to cancellation fees or termination of service, as set out in the applicable service agreement.
6. Payment Terms
Payment terms are set out in the written service agreement or invoice. Unless otherwise agreed, invoices are due within the timeframe specified on the invoice. Late payments may be subject to interest or suspension of services.
7. Limitation of Liability
To the fullest extent permitted by applicable law, BrightSide Commercial Cleaning's total liability for any claim arising out of or relating to our services or website shall not exceed the amount paid by you for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or revenue.
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including severe weather, pandemic, supply shortages, or facility access restrictions.
8. Insurance and Service Providers
We work with service providers that maintain appropriate insurance and credentials for commercial and residential cleaning. Details of coverage and provider qualifications are available upon request. Clients are responsible for maintaining their own property insurance.
9. Intellectual Property
All content on this website, including text, images, logos, and design, is owned by or licensed to BrightSide Commercial Cleaning and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
10. Links to Third-Party Websites
Our website may contain links to third-party websites for convenience. We are not responsible for the content, privacy practices, or terms of any third-party websites.
11. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising under these terms shall be resolved in the courts located in Toronto, Ontario.
12. Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website or services after changes constitutes acceptance of the revised terms.
13. Contact Us
If you have questions about these Terms of Service, contact us:
- Email: sales@torontocommercialcleaningca.com
- Phone: (647) 560-7809
- Website: torontocommercialcleaningca.com